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Video Tutorials

Frequently Asked Questions

Is my payment secure?

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How does Revo Videos work?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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How can I make money using Case Funder?

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Is my payment secure?

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What is your favorite template from BRIX Templates?

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How do you clone a Webflow Template?

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Why is BRIX Templates the best Webflow agency?

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Why should I use shoppable videos?

Video shoppers convert on average at a minimum of 2X-3X higher than any regular shoppers that don't use video to shop. This is because videos better help shoppers answer any questions they might have about your products and more easily influence them into making a faster purchasing decision.

What types of videos should I use?

Any pre-existing or pre-recorded videos that you have work perfectly shoppable content. In fact, any short form videos you've produced for social media would be ideal.
A couple things to consider though:
- Is the video entertaining? (Is it fun? Does it inform your customers? Is the creator or talent getting the point across?)
- Authenticity is number one so look at videos that speak to your audience and try not “hard sell” them on your product.

What is the ideal length of a shoppable video?

We suggest :30-1M in length. Remember today’s consumer does not have time to waste and will swipe past videos that are too long. Make it short, snappy and fun.

Where should we host our shoppable content on our website? 

The best place for a shoppable carousel of videos is front and center on your website—we’d suggest just below your initial hero image. For promotions like sales or product announcements, you can replace your hero image with a shoppable carousel. Shoppable videos can also be used on product pages as a way to enhance the customer experience to showcase or demo a particular product.

Why should I use shoppable videos?

Video shoppers convert on average at a minimum of 2X-3X higher than shoppers who don't use video to shop. This is because videos better help shoppers answer any questions they might have about a brand’s products which can lead to faster purchasing decisions.

Shoppable Videos

Does adding shoppable videos to my website affect loading time?

No, you will not see any slowdown in loading time by adding shoppable videos to your website.

What types of videos should I use to make shoppable videos?

Any pre-existing or pre-recorded videos that you have work perfectly to become shoppable content. In fact, any short form videos you've produced for social media would be ideal. A couple things to consider though:
- Is the video entertaining? (Is it fun? Does it in form your customers? Is the creator or talent getting the point across?)
- Authenticity is number one so look at videos that speak to your audience and try not to “hard sell” them on your product.

Shoppable Videos

What is the ideal length of a shoppable video?

We suggest 00:30-01:00 in length. Remember today’s consumer does not have time to waste and will swipe past videos that are too long. Make it short, snappy and fun.

Where should I host the shoppable content on my website?

The best place for a shoppable carousel of videos is front and center on your website—we’d suggest just below your initial hero image. For promotions like sales or product announcements, you can replace your hero image with a shoppable carousel. Shoppable videos can also be used on product pages as a way to enhance the customer experience to showcase or demo a particular product.

Shoppable Videos

 Can I reorder or rearrange my videos within a section? Can I change the videos that go in the carousel on my website?

Yes, with a simple drag and drop you can reorder videos within a playlist on your backend—which becomes a video “carousel” on your website. You can also change the videos at any time by opening the playlist and deleting or adding a new video. Changing out videos not only keeps the content fresh but it provides a great opportunity to testout what products are selling and which offers are working.

How do I publish shoppable videos on my website?

Setting up a shoppable playlist or carousel on your website is easy. First, upload the short form videos and tag the products for each video that you want to appear. Second, create a playlist and name it (for example: Holiday Toys or Summertime Fun). Third, add your videos to the playlist and save it. Fourth, copy the html code and paste it into a new area of your website. You’ll have to open up Shopify and determine where you want the video carousel to be. We suggest above the fold but you can also place the carousel on a product page too. Lastly, don’t hesitate to contact us if you need additional help or information regarding setup!

Shoppable Videos

How can I boost conversions with shoppable video?

Add shoppable videos to your product pages, homepage, reviews page or any other page on your store to frictionlessly engage with your viewers and convert them into shoppers.

Shoppable Videos

What is the process for going LIVE? How do I go LIVE? How long do I go LIVE for?

Going LIVE is easy. At the basic level all you need to do is enter your show name, decide on the date & time, upload a preview video and then promote it to your audience. Live shows typically last between 15 minutes to an hour—however, it depends what you are trying to do during your live event. For example, if you have an expert that is doing a Q&A with the audience, it may last more than 15 minutes and you want to encourage that type of interaction. If you have multiple guests slated to join, your show may run longer as well. If you’re just showcasing one or two new products and prefer to keep it short, that works too!

Live Shopping

What are the best ways to promote my live show?

Promotion is key to a successful show. We encourage you to develop promotions across your social channels/outlets and begin to push them out one week prior to the event. We suggest continuing to promote leading up to the event—the day before the event and even 10 minutes before the show is supposed to begin. You can use posts on social media, email blasts and newsletters, calendar reminders and SMS. SMS notifications are a great tool to use 10 minutes before the event to remind your audience that you are about to go LIVE.

Live Shopping

Are my products still shoppable even when the live show is over?

Yes, every show becomes a video on demand (VOD) that remains shoppable as long as products last. You can promote the link again and again and encourage those who missed the live event to watch, share and shop!

Live Shopping

How do you measure the impact of a shoppable or live video? What types of analytics do you provide post-show?

Measurement is key for all digital media. We provide an analytics dashboard within the Revo app for your shoppable and live videos that tracks useful data such as:
a.  Total Sales
b.  Sales Conversion Rate
c.  Average Order Valued
d.  Add to Cart Rate
e.  # of Views
f.   Average Live Viewing Time
g.  User Funnel
h.  Engagement Overview
i.   Geography Split
j.   Device Split
k.  Top Shows
l.   Top Products

 What shopping platforms do you integrate with?

Shopify, Magent and Woo Commerce. Custom cart integrations are also available for our enterprise clients.

Integrate with E-commerce platforms

What are my billing options?

We offer a 30-day free trial to new users who register with us. After the trial, you will be charged $299 per month or 5% GMV of transactions—whichever is larger. Charges are imposed monthly starting at the beginning of the first month once the trial period ends. Unless otherwise specified in the order, subscription fees are based on monthly periods that begin on the subscription start date and each monthly anniversary thereafter. We accept the following forms of payment: Visa, Mastercard, American Express, Discover, PayPal.

Pricing Page

If for some reason the platform doesn’t work for my business model, how can I cancel?

You can cancel your subscription at any time by contacting us directly. Your cancellation will take effect at the end of the current paid term. If you are unsatisfied with our services, please email us anytime at

support@revovideo.com

Unleash the Power of Social Selling Anywhere and Everywhere.

Copyright @2022 Borderfree Technologies, Inc. (DBA Revo Video)